Welcome to Shopthentic.shop. These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of products through our online store. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not access or use our website.
Please read them carefully.
1. Introduction
Shopthentic.shop (“we”, “our”, “us”) is an online marketplace offering a variety of products to customers worldwide. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.
By using this website, you represent that you are at least the age of majority in your jurisdiction and you have given us your consent to allow any of your minor dependents to use this site.
2. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Any changes will take effect immediately upon posting to the website. It is your responsibility to review these Terms periodically. Your continued use of the website after any modifications indicates your acceptance of the updated Terms.
3. Eligibility
To use our services, you must:
- Be at least 18 years old or of legal age in your jurisdiction.
- Provide accurate, current, and complete account and billing information.
- Not use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.
4. Account Registration
To purchase from Shopthentic.shop, you may be required to register an account. You agree to:
- Maintain the confidentiality of your account and password.
- Accept responsibility for all activities that occur under your account.
- Immediately notify us of any unauthorized use of your account.
We are not liable for any loss or damage arising from your failure to maintain the security of your account.
5. Products and Pricing
All products and prices displayed on Shopthentic.shop are subject to change without notice. We make every effort to display accurate product descriptions and pricing, but we do not guarantee that all information is error-free.
- Product Availability: We reserve the right to limit the quantity of any product and to discontinue any product at any time.
- Pricing Errors: In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
- Taxes: Prices displayed are exclusive of applicable taxes, which may be added at checkout.
6. Orders and Payment
When you place an order, you agree that:
- You are legally authorized to use the payment method provided.
- All billing information provided is truthful and accurate.
- We reserve the right to refuse or cancel your order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraud.
We accept various payment methods, including debit/credit cards, UPI, and digital wallets. Payments are processed through secure third-party payment gateways.
7. Shipping and Delivery
We offer shipping services through our trusted logistics partners. Delivery times and charges may vary depending on your location.
- Shipping Time: Estimated delivery times are provided during checkout but are not guaranteed.
- Tracking: You will receive tracking details once your order has been dispatched.
- Delays: We are not responsible for delays caused by courier services, natural disasters, or customs clearance.
It is your responsibility to provide accurate shipping details. We will not be held liable for any order lost due to incorrect address information.
8. Returns and Refunds
Please refer to our dedicated Refund & Return Policy for comprehensive information on returns, exchanges, and refunds.
- Return Period: Returns must be initiated within the timeframe specified in our policy.
- Condition: Returned items must be unused, undamaged, and in original packaging.
- Non-Returnable Items: Certain products may not be eligible for return due to hygiene or safety concerns.
We reserve the right to deny refunds or exchanges if returned items do not meet our conditions.
9. Intellectual Property
All content on this website—including text, images, logos, graphics, product descriptions, and software—is the intellectual property of Shopthentic.shop or its licensors and is protected under copyright, trademark, and other laws.
You may not reproduce, distribute, sell, or use any content from our website without our express written permission.
10. Prohibited Uses
You may not use our website or services:
- For any unlawful or fraudulent purpose.
- To violate any international, federal, or local laws.
- To infringe upon or violate our intellectual property rights or the rights of others.
- To distribute viruses, malware, or other harmful code.
- To collect or track personal information of others.
- For any obscene or immoral purpose.
We reserve the right to terminate your access for violating these Terms.
11. Disclaimer of Warranties
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
All products and services delivered through Shopthentic.shop are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted by law, Shopthentic.shop and its affiliates, directors, officers, employees, agents, and service providers will not be liable for any:
- Direct, indirect, incidental, punitive, special, or consequential damages,
- Loss of data, profits, revenue, or business opportunity,
- Arising out of your use or inability to use our website or products, even if advised of the possibility.
Your sole and exclusive remedy for dissatisfaction with the site is to stop using the service.
13. Indemnification
You agree to indemnify, defend, and hold harmless Shopthentic.shop and its affiliates, employees, partners, and suppliers from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of:
- Your breach of these Terms,
- Your violation of any law or the rights of a third party,
- Your use of the website or products.
14. Third-Party Links
Our website may contain links to third-party websites or services not owned or controlled by Shopthentic.shop. We are not responsible for the content, policies, or practices of any third-party sites.
You access third-party sites at your own risk and should review their terms and privacy policies.
15. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the website, you consent to the practices described in the policy.
16. Termination
We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice or liability, for any reason, including:
- Breach of these Terms
- Suspected fraudulent activity
- Conduct that may harm our reputation or users
Upon termination, your right to use the website will cease immediately.
17. Force Majeure
We are not liable for any delay or failure to perform due to events beyond our control, including but not limited to natural disasters, war, strikes, pandemics, supply shortages, or internet disruptions.
18. Governing Law and Jurisdiction
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of [Insert Your Country/State, e.g., India].
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert City, e.g., New Delhi, India].